Refund policy

DIGITAL PRODUCT REFUND POLICY

BlackEagle Digital Products sells downloadable digital products. Because digital products are delivered electronically and cannot be returned, purchases are generally final once the download link or file has been accessed.

We will consider a refund or replacement when:

• You were charged more than once for the same order. • You did not receive access to your purchased files. • The downloaded file is corrupted or materially different from its product description. • A technical problem prevents the product from functioning as described and we cannot provide a working replacement.

Refund requests must be submitted within 7 days of purchase through the Contact page on our website. Please include your name, order number, and a description of the problem. We may request screenshots or other information needed to investigate the issue.

We do not offer refunds for change of mind, accidental purchases after the file has been accessed, failure to read the product description, or lack of the software or equipment needed to use a product.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer-protection law.